Our privacy policy

To process your order, you must provide me with certain information (that you have authorized Les-creatifs.com to transmit to me), including your name, email, postal address, payment details, and the description of the product you order. You can also decide to communicate me some additional personal information (for a personalized order for example), by contacting me directly.

I have a number of legal bases for collecting, using and sharing your information, including

to provide my services to you, such as when I use your information to process your order, resolve a dispute or provide customer service;
when you have given me your explicit consent, which you can revoke at any time, for example by subscribing to my newsletter;
if necessary, to comply with a legal obligation, a legal ruling or in connection with a request from the court, such as keeping information about your purchases for tax purposes; and
if necessary, to serve my legitimate interests, where those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you have requested and in my legitimate interest to improve those services; and 2) compliance with the Vendor Rules and the Les-creatifs.com Terms of Use. I use your information, if necessary, to comply with my obligations under the Sellers Rules and the Terms of Use of Les-creatifs.com.

Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, and in a limited number of circumstances such as :

I share your information with Les-creatifs.com when it is necessary to provide my services to you and to comply with my obligations as defined by the Les-creatifs.com Vendor Rules and Terms of Service.
Service providers. I use certain trusted third parties to perform certain actions or provide certain services for my store - shipping companies, for example. I may need to share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers. If I sell my business or merge it with another, I may have to share your information as part of that transaction, but only to the extent permitted by law.
Compliance with the law. I may need to collect, use, retain and share your information if I believe in good faith that it is necessary and reasonable to: (a) comply with a legal process or governmental request; (b) enforce my agreements, terms and conditions or regulations; (c) prevent, investigate or respond to fraud or other illegal activity, or technical or security issues; or (d) protect the rights, property and safety of my customers or others.

I retain your information only as long as necessary to provide my services to you and for the purposes set forth in my privacy policy. I may also need to retain this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally retain it for a period of : 4 years.

I may potentially store and process your information through third party hosts located in the United States or other countries. Therefore, I may transfer your personal information to a jurisdiction where the laws regarding data protection and governmental oversight are different from those in your country. If I need to transfer your personal information outside the European Union, I rely on the Privacy Shield as the legal basis for doing so.

If you are a resident of certain territories, including the European Union, you have certain rights with respect to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me. You can find my contact information below.
Modify, restrict, delete. You may also have the right to change your personal information, restrict my use of it or delete it. Other than in exceptional circumstances (such as if I need to retain my store data for legal reasons), I will generally delete your personal information upon request.
Objecting. You may object to (1) my processing of certain of your information for my legitimate interests and (2) the receipt of marketing messages from me after you have explicitly consented to receive them. In these cases, I will delete your personal information unless I have legitimate reasons for continuing to use it, or it is required for legal reasons.
Complain. If you are a resident of the European Union and wish to express a concern about my use of your information (and without prejudice to any other rights you may have), you may do so to your local data protection authorities.

Under the European Data Protection Act, I, Leclère Liloye, am the data controller with respect to your personal information.
For any question or concern, you can contact me by email

You can also send me a postal mail at the address :
COOLORSILK
Leclère Liloye

46160 Lliria
0034 693462547

Link to the privacy policy of Les-creatifs.com